Facility Rentals

Please view availability here and email your request to bookings@trileisure.com, booking requests are received Monday-Friday.

Ice Out for Annual Maintenance: Tuesday May 23 - Monday July 10, 2023

Cancellation Policy:  Written notifications of cancellation received fourteen (14) business days prior to the scheduled rental date will receive a full refund. No refund will be provided to cancellations with less than fourteen (14) business days’ notice.

Please view the availability calendar here and email your request to bookings@trileisure.com. Bookings are received Monday-Friday.

Current field status:

South Field: Sports Court Flooring

North Field: Turf Floor (Until April 23)

Two Fields, Plenty of Sports:  

Spring/Summer Season (April 25, 2023-October 2023)

Available for: Baseball, Soccer, Lacrosse, Volleyball, Inline Hockey, Ball Hockey and Floor Hockey.

Cantiro Communities Indoor Field* (North Field). 

Remax Indoor Field (South Field).

Sport Court Spring/Summer Season (March 10, 2023-October 2023)

Available for: Baseball, Lacrosse, Soccer, Volleyball, Badminton, and Pickleball

Cancellation Policy:  Written notifications of cancellation received fourteen (14) business days prior to the scheduled rental date will receive a full refund. No refund will be provided to cancellations with less than fourteen (14) business days’ notice.

Swim, Race, Play! 

The Century 21 Leading Aquatic Complex features:

• 25m 10-lane pool
• Hot Tub
• Steam Room
• Leisure pool with play structure and water features
• Indoor waterslide

Please visit our pool page for information! 

Walk, Run or a little of each on the Ultrashine Group Inc. Running Track!

• Rental requests must be submitted 48 hours in advance.
• Requests must be submitted by email to bookings@trileisure.com and are received Monday-Friday.
• $25.00 per 15-minute rental, maximum rental length of 30 minutes.
• Maximum of 20 people per rental slot.
• For youth sports groups, there must be a coach present to supervise the group.
• Rental groups may only access the track lanes during their designated rental time. Equipment and stretching areas are not available for the purposes of this rental.
• Follow the posted guidelines on the track

For inquiries, please email bookings@trileisure.com 

*Subject to availability

Party Packs: Winter-Spring 2023 

• REMINDER - THERE’S NO PUBLIC SWIM Monday-Thursday 4:00-7:30pm and Saturdays 9:00-1:00pm
• All our Party packages include a variety of space-appropriate games and activities.

You can view the availability of our Party Room and Field packages HERE

• Day, date, start time and end time of booking required
• Name of the party (whose birthday with age or type of party?)
• What areas of the facility will you be using for activities?  (Pool, Leisure Ice, Gymnasium, Play Centre)
• If booking a Field, what activity are you planning? (Soccer, Dodgeball, Floor Hockey, etc)
• Contact first and last name 
• Contact full address
• Contact cell phone number
• How many people will be attending in total?
• How many TLC Wristbands will you require for people participating in activities outside the Party Room?
• How many of those participating in activity outside the Party Room under 7 years of age?

FREQUENTLY ASKED QUESTIONS:

How far in advance do I need to book?

Parties can be booked no less than 14 days in advance. Requests within 14 days may be possible but cannot be refunded once booked and paid for.

 

When do I need to pay?

Full payment is due at the time of booking. Payment options are Visa, MasterCard, Interac or cash (Visa/Debit and MasterCard/Debit are not accepted over the phone).

 

Do I need to sign anything?

Yes, all our birthday packs require you to sign and return a Party Pack agreement at the time of booking your party (MUST be returned no later than 48 hours after booking).

 

What if I need to cancel my party?

Refunds (less a $25 admin fee) will be provided on all cancellation made a minimum of 14 days ahead of party date. No refunds will be given inside 14 days.

 

How will the Party Room be set-up for us?

Tables and chairs will be arranged for you, with garbage and re-cycling cans too. Please include the number of tables and chairs you require in your email to us.

 

Where is the Party Room and how many people can it accommodate?

The Party Room (formerly known as Shotz Lounge) is on the second floor of the TLC behind the concession.   It can accommodate 80 people at the most.

 

Do we need to check-in when we arrive for our party?

Yes, please stop by our front desk to let us know you’ve arrived at the TLC and pick up your wristbands.

 

What if I need more activity Wristbands on the day of my party?

Additional activity Wristbands for $5.50 each may be purchased at our front desk when you arrive at the TLC.

 

Can we decorate the Party Room?

You may decorate the Party Room inside your booking time with balloons or banners using masking tape only. 
Please do not use silly string or confetti type products as these may result in additional cleaning fees being charged.

You are responsible for removing all decorations before your party booking time ends.

 

Can we bring in our own cake, food & drinks?

Yes, you may bring in outside food and drinks (no alcohol).  A large fridge (no freezer) is provided in the Party Room. If you are expecting a food delivery, please inform our front desk team upon arrival at the TLC.

 

Who do I contact if I want to order food from the Mountain Top Market food concession at the TLC ?

Please contact them directly at (780) 960-6869.

 

Can we leave our stuff in the Party Room while we use the rest of the facility?

Yes, the Party Room is a lockable space so during your booking you may leave party items in there while you use other areas of the facility for activities.  Please find a TLC staff member to lock/unlock the room for you.

 

Can we privately book the pool, gymnasium, leisure ice or play centre for our party?

No, these areas are not able to be reserved for private use, these areas will be shared with other facility patrons.

 

Do I have to swim with my child?

Children under 7 years old require an adult (14 years or older) to be in the water within arms’ reach of them at all times. 

 

Do I have to pay for wristbands for adults who are not participating in swimming, skating or other activities?

No, only those participating in activities would use up one of your Party Pack Wristbands. 

 

Who do I contact if I have questions or need assistance before my party or during my party?

Please email party@trileisure.com if you have questions prior to your party date, or during your visit please ask our front desk team or any staff member - we will always do our best to help!

Meeting/Multipurpose Room Rental

  

The TLC Meeting Room (previously Shotz Lounge) is available for rental on a limited basis at an hourly rate of $68.00.

The Meeting Room can accommodate approximately 80 people, depending on the required tables and chairs.

For more information, please email party@trileisure.com.

Online availability calendar visible 60 days in advance HERE

Cancellation – Written notifications of cancellation received fourteen (14) business days prior to the scheduled rental will receive a full refund. No refund will be provided for cancellations with less than fourteen (14) business days’ notice.