Programs in Parkland County

Fall Programs 2020

We are excited to be able to run recreational programs within our new COVID-19 guidelines. The TLC is offering fall programs for the whole family!

Download a PDF of the guide HERE or click below to read it online!

How will swim lessons work? Watch HERE

Please note: PLEASE NOTE: Patrons may NOT participate in any TLC fitness programs if they are experiencing symptoms of COVID-19, or are otherwise required to isolate or quarantine.

How to Register!
CANCELLATION POLICY

Existing TLC customers

If you already have a customer account at the TLC with your email address attached, you can get a password reset emailed to your account by clicking here.
If your account does not have your email address attached, we will be pleased to add that for you – please call us at 780.960.5080.

New TLC customers

If you have never had a customer account at the TLC, you can create a NEW Online Account here.
Once you have created your personal Online Account, please contact us at 780.960.5080 to add family members.

Logging in and registering for TLC programs

Click the “Log In” button at the top right corner of the screen and enter your email address/password to log in.
Once you are logged in to your Online Account, you can view your account history, add family members and browse our programs by clicking the “Programs” button on the menu.
You can add or remove programs to your basket for various family members before checking out and paying with Visa/MasterCard.
You will receive payment confirmation and program details via email when your purchase is complete.
Don’t forget to log out when you are finished!
If you do not see your family members and you are an existing TLC account holder, please call us at 780.960.5080 and we can add them for you and answer any questions you may have.

Registration Information

Register online or in person; registration is on a first come, first served basis. Ensure your program runs by registering more than 5 days in advance.
Fees must be paid in full at the time of registration.
All programs are subject to cancellation pending adequate registration. Full refunds will be issued if the TLC cancels the program. TLC policy is to cancel programs FIVE (5) days prior to the start date due to low registrations. DON’T DELAY, REGISTER EARLY!!

Payment

We accept cash, cheques, debit, Visa and Master Card

Refund, Program Transfer, Cancellation Policy

Due to the current health concerns with COVID-19, we have relaxed our 10 day cancellation policy. We require 24 hours’ notice for cancellations. Cancellations inside 24 hours’ must be referred for approval and if approved may be subject to a 15% cancellation fee.