TLC Safety Guidelines

• Admission and access: All visitors must pay admission or scan their valid pass or membership at the front desk before accessing the facility. If you have questions or would like to learn more about the facility, please speak with our front desk team about a tour.
• Intoxication and substance use: Individuals who appear to be under the influence of intoxicants will be denied entry or asked to leave. The consumption of alcohol or illegal drugs is not permitted on TLC premises.
• Illness and infection: To help protect the health of our community, please do not visit the facility if you are experiencing symptoms of a contagious illness, have a communicable disease, or have a skin condition that may pose a risk to others.
• Animals: Animals are not permitted inside the facility, except for certified service animals or animals participating in an approved pet therapy program.
• Wheels and recreational equipment: Skateboarding, inline skating and cycling are not permitted inside the facility.
• Smoking and vaping: Smoking and vaping are not permitted inside the facility. Please follow all applicable signage and designated-area restrictions on the property.
• Personal belongings and valuables: Please help keep your belongings secure. Lock your vehicle and bicycle, avoid leaving valuables in plain sight, and use the available lockers to secure your keys, wallet, phone and other personal items. Keep your locker PIN confidential and avoid bringing unnecessary valuables into the facility. TLC is not responsible for lost, stolen or unattended belongings.

• A cleansing shower must be taken before entering the pool
• Only pool footwear is permitted on the deck
• Walk at all times
• Children under seven years of age must be within arms reach of a responsible person over 14 years of age in and around the water.
• Children under 36 months must wear a snug-fitting swim diaper - (Public Health Act, AR 293/2006)
• Diving permitted only in the deep end
• Food, gum, drinks and glass containers are not permitted in the pool area
• The TLC is not responsible for lost or stolen items. Please lock all belongings in a locker.
• TLC Staff is here to ensure you have a safe, enjoyable time. The directions provided must be followed.
• Strollers are permitted in the designated areas.

(Capacity 40)

• The TLC recommends you keep your hot tub use to 15 minutes
• Pregnant women and those with health conditions should consult a physician before using the hot tub
• Toys and flotation devices (life jackets) are not permitted in the hot tub
• Horseplay is not permitted in the hot tub
• Hot tub is maintained at 40 degrees Celsius

• Swing out and let go - no swinging back
• Swim out of the way of the rope landing and swing area
• One person on the rope at a time
• Wait until the landing area is clear before swinging out
• Climbing the rope is not permitted

• One person on the diving board at a time; please wait on steps
• Wait until the person is out of the diving board landing area before jumping off
• One bounce only
• Walk on the diving board
  Lifeguards have final approval for diving board use. (i.e. inverted dives, backflips)

• One slider at a time
• Exit the splash pit quickly to avoid injury
• Wait until the person ahead of you reaches the splash pit before you start to use the slide
• No stopping. No Trains.
• Go down the slide feet first, sitting up or lying on your back
• Children under 7 must be monitored by an adult or a responsible person 14 years of age or older when using the slide
• Slide at your own risk
• Toys and flotation devices (life jackets) are not permitted on the slide

• Shower before and after using the steam room
• The TLC recommends you keep your steam room use to a maximum of 15 minutes
• Children under 14 years of age must be accompanied by a responsible person 18 years of age or older
• Pregnant women and those with health conditions should consult a physician before using the steam room
• Horseplay is not permitted in the steam room

• Patrons 2 years and older must wear a visible TLC wristband (proof of payment).
• The Play Centre is unstaffed and intended for children 7 years and younger. Must be actively supervised by a person 14 years or older.
• Food and Beverages are not permitted in the Play Centre.
• Clean indoor shoes are required; bare feet are not permitted.
• Please keep sick children at home.

• Respect yourself and others, including TLC staff.
• Must be 14 years old or 11-13 years and have completed the TLC training program.
• Use TLC equipment with care.
• Put equipment away when finished.
• Use the spray bottles and towels to wipe off equipment.
• Wear clean indoor shoes.
• Store your belongings in the locker areas.
• Please keep food out of the fitness centre.
• Have a great workout!

• Patrons 2 years and older must wear a visible TLC wristband (proof of payment).
• Food and Beverages are not permitted in the Gymnasium. Water bottles are allowed. Personal music is not permitted in the Gymnasium.
• The Gymnasium space is shared, and play must include ALL persons wanting to participate.
• Clean indoor shoes are required.
• Please return all borrowed equipment to the front desk.

• Patrons must wear a visible TLC wristband (proof of payment) during equipment use.
• Clean equipment after each use.
• Do not spray cleaner directly on the equipment.
• You must be 10 years of age or older to use this equipment.
• Clean indoor shoes are required.
• Let us know if we can help.
• Have a great workout!

1 lap = 225m
4.4 laps = 1 km
7.1 laps = 1 mile

• Please use the track in the direction posted.
  • M/W/F/SA clockwise
  • T/TH/SU counter-clockwise
• Respect yourself and others, including TLC staff.
• Kids 12 and under must be actively supervised.
• Use TLC equipment with care.
• Clean up after yourself.
• Use the spray bottles and towels to wipe off equipment.
• Wear clean indoor shoes.
• Please keep food out of the track area.
• Be mindful of entering and exiting lanes (shoulder check).
• Have a great workout!

• Sticks and pucks are not permitted.
• Respect yourself and others, including TLC staff.
• Use TLC equipment properly and with care.
• Certified hockey helmets (CSA Standard) are required when on ice for ALL skaters (including ADULTS).
• Please keep food and drink out of the arena area.
• Have fun!

• Public Skating: Certified hockey helmets (CSA Standard) are required when on ice for ALL skaters (including ADULTS).
• Shinny: Certified hockey helmets (CSA Standard) are required for when on ice for ALL skaters, including adults.
  
  
• Stick & Puck: 
  All Ages: Certified hockey helmets (CSA Standard) are mandatory.
  Under 18: Full equipment is required.
  Adults (18+): Helmets and gloves are mandatory at all times.
  
  
• Ringette:
  All Ages: Certified hockey helmets (CSA Standard) are mandatory.
  Under 18: Full equipment is required.
  Adults (18+): Helmets and gloves are mandatory at all times.

The use of phones, cameras, and other recording devices is permitted in public areas of the facility. All guests are expected to respect the privacy, comfort, and safety of others at all times.
Recording is not permitted in:

• Change rooms
• Washrooms
• Locker rooms
• Dressing rooms
• Staff-only areas

Recording is not permitted during:

• First aid or medical emergencies
• At the front desk or payment areas

Please remember:

• Ask permission before photographing or recording others
• Whenever possible, record only members of your own group
• Underwater recording requires staff approval
• Recording staff or volunteers requires their consent

For privacy and safety reasons, staff may restrict or stop recording in aquatic areas at any time.
If you have concerns about an inappropriate recording, please notify a staff member.